The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfy and Cozy!
“I loved the personal touch of having my own USB charger and curtain in the room, making my stay both comfortable and private.” view full review
Lovely Pool Area
“The pool area was a hidden gem, perfect for relaxation, surrounded by beautiful plants that enhanced the serene atmosphere.” view full review
Charming Community Space
“The community and bar area were beautifully designed and made for a cozy hangout spot, even during the rainy days.” view full review
Perfectly Renovated Rooms
“The rooms were beautifully renovated and featured delightful chair swings on the balconies, providing a unique and relaxing spot to unwind.” view full review
General
Non-smoking rooms
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Security
Adults only
Baggage storage
Locker room
Private beach
ATM/Cash machine
Fire extinguishers
Key card access
Sports & Fitness
Diving
Snorkeling
Table tennis
Yoga class
Guest Parking
Shared kitchen
Services
Housekeeping
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Poolside snack bar
Picnic area/ Tables
Children
Board games
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness center
Massage
Pool with view
Room features
Air conditioning
Terrace
Garden furniture
Bathroom
Free toiletries
Self-catering
Shared kitchen
Room decor
Curtains
Show more
Location
Carretera Garrafon Km 4.5,
Isla Mujeres,
Mexico,
77400,
Quintana Roo
Map view
Carretera Garrafon Km 4.5,
Isla Mujeres,
Mexico,
77400,
Quintana Roo
City landmarks
Parks
Punta Sur
1.4
mi
School
Tortugranja
3300 ft
Isla Mujeres 77400Mexico
Hacienda Mundaca
2100 ft
Amusement Park
Garrafon Park
4900 ft
La Gloria
Women's Beading Cooperative
3000 ft
Church
El Sagrado Corazon de Jesus
2700 ft
Carretera a Garrafon Fracc. Turquesa Lote 9 A y B
Kin Ha
2600 ft
Avenida Sac Bajo n 84 (Between Turtle Farm and Dolphin Discovery)
IceBar Mexico
4000 ft
Isla MujeresMexico
Shark Beach
4000 ft
Amusement Park
Parque de Los Suenos
2600 ft
Parks
Parque Natural de Arrecifes Garrafon
4900 ft
Carretera Al Garrafon Mz 121 Lote 5 El Cañotal
Marina Makax
3300 ft
Isla Mujeres
Lugar Tranquilo
3500 ft
Corner of Pedro Joaquin Coldwell and Antiguo Oasis
Crayola House
1.3
mi
Isla Mujeres
Club De Playa At Garrafon De Castilla
4000 ft
Church
Guadalupe Chapel
1.4
mi
Makax Lagoon
1.2
mi
Island
JOYSXEE Floating Bottle Island
1.3
mi
Store
Chedraui
1.5
mi
Isla Mujeres
Cliff of the Dawn
1.4
mi
Isla Mujeres
1.6
mi
Isla Mujeres
ruins of Ixchel temple
1.4
mi
Isla Mujeres
Isla Mujeres Sculpture Garden
1.4
mi
Quintana Roo
Muelle publico de Isla Mujeres
1.7
mi
Lighthouse
El Farito
2.8
mi
Between Calle Abasolo And Av. Rueda Medina
El Malecon
3.0
mi
El Centro
3.2
mi
Church
Parroquia Inmaculada Concepcion
3.1
mi
Nearby
Museums
Captain Dulche's Museum
1600 ft
Restaurants
Amazona Beach by Mar-Bella
1500 ft
Perimetral poniente 080
Maria's Kan-Kin
2500 ft
Carretera al Parque El Garrafon Km. 4.5
DeNuccio's on Isla Mujeres MX
4800 ft
Esquina Calle San Felipe
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
great view
nice balcony
poor service
dining not included
7.2/10
Very good
Rooms
8.3
Location
9.1
Service
5.4
Dining
6.8
Guest reviews
7.2/10
based on 12 reviews
8.0
8.0/10 based on 691 reviews
Simon
United Kingdom,
April
2024
7.6/10
The hotel is beautifully situated directly at the beach, making it easy to access the center of Isla Mujeres. The service was satisfactory overall, with minor issues in certain areas. The dining experience was good but not exceptional. The facilities provided a decent stay with some room for improvement.
Rooms
8.0
The rooms were in good condition and offered powerful showers.
Service
7.0
The service was satisfactory, with some minor ups and downs.
Location
9.0
The hotel is situated beautifully directly at the beach and is conveniently located near restaurants.
Dining
7.0
The dining experience was good, although improvements could be made.
Facilities
7.0
The facilities provided a decent stay with room for enhancement.
Francis
United Kingdom,
April
2024
7.0/10
The hotel is beautifully situated directly at the beach, offering a great view and easy access to the center. The rooms are comfortable and have sea-view balconies, and the service, especially from the waiters and cleaning staff, was surprisingly poor with a few notable incidents. While the dining options were not included, the facilities were adequate for a pleasant stay.
Rooms
8.0
The rooms with sea-view balconies were comfortable with a great view.
Service
5.0
The service, particularly from the waiters and cleaning girls, was subpar. There was an unfortunate incident escalated to a manager during my stay.
Location
9.0
The hotel is beautifully located directly at the beach, making it convenient to explore the island.
Dining
7.0
Dining options were not included, but the hot and cold sandwiches were satisfying.
Facilities
7.0
The facilities were decent and met my expectations.
Gus
United States of America,
February
2024
8.8/10
I couldn't have asked for a better location, being right on the beach and close to a couple of restaurants was fantastic. The rooms were immaculate and had all the cool facilities I needed, plus that 'sea view' just added to the charm. The service, especially from the waiters and cleaning girls, was a bit hit-and-miss though, with an incident that had to be escalated to a manager during my stay. Despite that, the housekeeping, welcome drink, and tours/ticket assistance were quite helpful. The price was fair for what I got. The dining experience was superb with French products offered, and the on-site facilities were top-notch.
Rooms
9.0
Service
7.0
Although the service had some issues, like the situation that needed a manager's intervention, the housekeeping, welcome drink, and tours/ticket assistance were commendable.
Location
10.0
You can't beat the location, situated right on the beach with a beautiful view. It's very easy to get around and explore other areas on the island.
Dining
9.0
The dining experience was fantastic with high-quality French products available. Dining on the beachfront added to the enjoyment.
Facilities
9.0
The hotel's facilities were impressive, offering everything I needed for a comfortable stay.
Adam
United States of America,
December
2023
7.2/10
The hotel is perfectly located directly at the beach with a great view and a nice balcony. The rooms are spacious and come with a big bathroom. The service was subpar, especially with the waiters and cleaning staff. The hotel's location in the center of Isla Mujeres makes it a convenient choice. The dining options were not included but satisfactory. The facilities were well-kept and enjoyable.
Rooms
8.0
My room had a great view directly on the public toilet, but the balcony was very pleasant. The room itself was spacious with a big bathroom.
Service
5.0
The service was lacking, particularly with the waiters and cleaning girls. We had an issue that needed escalation to a manager.
Location
9.0
The hotel's location in the center of Isla Mujeres is very convenient for exploring the area and is beautifully situated directly at the beach.
Dining
7.0
The dining options were not included in our stay, but the hot food selection was decent.
Facilities
8.0
The hotel's facilities were well-kept and enjoyable for guests to use.
great view
poor service
Arthur
United Kingdom,
August
2023
6.6/10
Staying at this hotel was a mixed experience. The rooms were well-equipped with a sea-view balcony, but the service left much to be desired. The location was excellent, right on a private beach, yet the dining options were not included. Overall, a decent stay with room for improvement.
Rooms
8.0
I had a room with a sea-view balcony, and it was lovely.
Service
5.0
The service, especially from the waiters and cleaning staff, was subpar. I even had a situation that required the manager's involvement.
Location
9.0
The hotel is situated right on a private beach, which was fantastic.
Dining
5.0
Unfortunately, dining options were not included, which was a downside.
Facilities
7.0
The hotel had basic facilities, but nothing extraordinary.
Phil
United Kingdom,
July
2023
7.0/10
This hotel is beautifully located directly at the beach, offering a comfortable stay with friendly staff. However, there were some issues with the service that required management intervention. The location is perfect, but the dining options could be improved.
Rooms
8.0
My room had a nice balcony with a view directly on the public toilet. It was spacious and had air conditioning, making it very comfortable.
Service
5.0
While the waiters and cleaning staff were friendly, there was an incident that needed the manager's attention during my stay. Overall, the service was lacking.
Location
9.0
The hotel is situated beautifully directly at the beach, providing stunning views and easy access to the shore.
Dining
6.0
The meals were not included and the appetisers were limited. Dining on the beachfront was a nice touch but could have been better.
Facilities
7.0
The hotel offers basic facilities, but nothing extraordinary. The bar in front added a lively atmosphere to the stay.
beachfront view
poor service
Albert
United Kingdom,
July
2023
9.2/10
I absolutely loved my stay at this hotel! The rooms were spacious and modern, with a very nice balcony offering a stunning sea view. The service, especially from the waiters and cleaning staff, was top-notch despite one minor issue that was promptly resolved by the manager. The location is a dream, situated right on the private beach away from the hustle and bustle of downtown. The dining experience was fantastic, with delicious jams included. The facilities were immaculate, making my stay truly enjoyable.
Rooms
9.0
The rooms were spacious and modern, with a very nice balcony and a breathtaking sea view directly from the room.
Service
8.0
The service was exceptional, with attentive staff members making sure all my needs were met, despite a minor hiccup that was quickly resolved by the manager.
Location
10.0
The hotel's location is an absolute paradise, situated right on a private beach offering a tranquil escape from the crowded city center.
Dining
9.0
The dining experience was delightful, especially with the included delicious jams that added a special touch to every meal.
Facilities
10.0
The facilities at the hotel were impeccable, providing everything I needed for a relaxing and enjoyable stay.
Frank
United Kingdom,
July
2023
7.2/10
I couldn't have asked for a better location! The hotel is right on a beautiful small beach and not far from the party hotspots. The rooms had a stunning sea-view balcony, but the service was a letdown with a troubling incident that needed the manager's intervention.
Rooms
8.0
I adored my room with a sea-view balcony!
Service
5.0
The service was a bit disappointing, especially with a situation that had to be escalated to the manager.
Location
9.0
The hotel sits beautifully right on a small beach near the party areas. Perfect if you love beach vibes!
Dining
7.0
Dining was not included but offered delicious fish and meat dishes.
Facilities
7.0
The facilities were adequate for my needs.
Barbara
United States of America,
May
2023
8.2/10
I absolutely loved my stay at this hotel! The rooms were fantastic, the service was top-notch, and the location was simply breathtaking. However, there were a few hiccups with the dining options and some facilities.
Rooms
9.0
My room was spacious and modern, with a very nice balcony offering a beautiful garden view.
Service
8.0
The service was excellent overall, especially the waiters and cleaning staff who were always attentive and friendly. There was a situation during my stay that required escalation to the manager, but it was handled promptly.
Location
10.0
The hotel is situated beautifully directly at the beach, providing stunning views and a peaceful atmosphere. It's a perfect spot for relaxation and enjoying the seaside.
Dining
6.0
The dining experience was a bit disappointing as the options were limited, but the included meals were decent. I wished there were more choices to cater to different tastes.
Facilities
8.0
The facilities were well-maintained and offered everything I needed for a comfortable stay. The hotel had a lovely pool area where I could relax and unwind.
friendly staff
limited dining options
Sharon
United States of America,
May
2023
6.8/10
The hotel had a great location right on the beach, with beautiful sea views and a private beach area. The rooms were spacious, with cool facilities and a very nice balcony. However, the service was disappointing, especially from the waiters and cleaning staff. The dining experience was on the beachfront but not included in the price, which could be a drawback. The facilities were convenient but lacked value for money.
Rooms
8.0
The rooms were spacious and well-equipped, with a sea-view balcony and curtains for every bed.
Service
5.0
The service was lacking, particularly with the waiters and cleaning girls. There was a situation escalated to the manager during my stay.
Location
9.0
The hotel is situated beautifully directly at the beach, offering a relaxing atmosphere under palm trees. It is conveniently located close to the island center.
Dining
7.0
The dining experience was not included in the price, but it was on the beachfront with grilled cheese options available.
Facilities
6.0
The hotel offered convenient facilities, although some aspects lacked value for money.
beautiful sea views
poor service
Donald
United States of America,
May
2023
7.0/10
The hotel's location is absolutely stunning, situated directly at the beach and offering a beautiful view. The service, however, was below par, with some concerning situations that required management intervention. The dining experience was mixed, with included exquisite dishes but some disappointments. The facilities were good, but there were issues with the private beach.
Rooms
8.0
The rooms were spacious and modern, with a very nice balcony and great sea view.
Service
5.0
The service was lacking, especially from the waiters and cleaning staff. Some incidents needed the manager's attention.
Location
9.0
The hotel is located beautifully directly at the beach, but the private beach was a letdown.
Dining
7.0
The dining experience had some exquisite dishes, but overall it was not consistent.
Facilities
6.0
The facilities were decent, but the private beach and beach club were disappointing.
Bob
United States of America,
April
2023
6.2/10
My stay at the hotel was a mix of positives and negatives. The location, right by the beach and close to restaurants, was fantastic. The rooms had a nice design with a sea view but the service was lacking. The hotel's facilities were good, but the dining experience left something to be desired.
Rooms
8.0
The rooms with a balcony and a nice industrial design were in good condition, offering a 'sea view'.
Service
5.0
The service, especially from waiters and cleaning girls, was in very poor condition during our stay. There was an incident that had to be escalated to a manager.
Location
7.0
The hotel is directly located at the beach, which was amazing. However, it was a bit far from the ferry port area.
Dining
5.0
The dining was not included and lacked variety. The fresh and seasonal products were missing from the menu.
Facilities
7.0
The hotel's facilities were decent and provided a good experience overall.
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